LS Virtual Assistant Services

What We Do

Professional Translation and Legalization

Professional Translation

LS Virtual Assistant offers world-class translation services, enabling clients to deliver multilingual content to a global audience. Our team has various domain expertise and is ready to help you no matter what industry you're in.

Particularly, LS Virtual Assistant specialize in offering the following translation services:

 

  • Document Translation
  • Technical Translation
  • Financial Translation
  • Legal Translation

 

Our translation process is fast, easy, and start immediately upon receipt. Plus you can choose to receive your materials by email or have your original document delivered to your address.

How we deliver the work you assigned to us is determined by our Delivery terms*:

For Standard delivery, orders are delivered within 3 business days.

For Urgent delivery, orders are delivered in just one day.

* Please consider the time for the actual shipping process in addition to these terms.

Contact us to learn more.

Legalization

To be valid in Bulgaria a document issued by a foreign country has to be translated and legalized. The translation needs to be done by a certified translator authorized by the Ministry of Foreign Affairs about making official translations.

LS Virtual Assistant team is professionally prepared to perform all necessary actions, so that our client can receive full service including:

 

  • Professional document translation that has a signature of a certified translator.
  • Certification of the original document in the respective ministry, whose stamps are required by the consular department of the Ministry of Foreign Affairs.
  • The translation, together with the certified document are certified in the consular department of the Ministry of Foreign Affairs. After the certification of the Consular Department the document is eligible to be presented to the authorities in the respective country.

 

We can provide your documents with legalization by applying the following Delivery terms*:
For Standard delivery, orders are delivered within 6 business days.
For Urgent delivery, orders are delivered within 4 business days. 

* Please consider the time for the actual translation in addition to these terms. 

Fees for legalization procedures include the government tax legislation stamps about Bulgarian documents legislation abroad, the government legislation stamps about verifying the legislation of foreign documents, as well as the government tax stamps about certifying the translator signature.

Contact us to learn more.

Proofreading

LS Virtual Assistant provides you with proofreading services, revision, and editing with maximum accuracy and consistency guaranteed.
We will review your writings in no time to ensure consistency and accuracy in grammar, spelling, punctuation, and formatting. This can help you polish your writing and ensure it is ready for your readers.

Contact us now to learn more about our services and pricing.

Administrative Support

General Administrative Support

Focus on the mission-critical tasks that drive your business by outsourcing your administrative tasks to LS Virtual Assistant. We can handle administrative areas of your business such as paperwork, document formatting, reports, calendar scheduling, email management, bookkeeping, expense accounting, and more.

Contact us today and learn how we can help you saving time and money for your business.

Administrative Support




HR Administrative Support

If you have an online business with 10 to 20 or perhaps even more employees, you unquestionably understand how much effort it takes to manage all those people, let alone handle a variety of personnel related administrative duties. The right person will not only shave off hours from your work week so that you can focus on more profitable activities but help you scale your business. HR activities you can typically get delegated to one of our specialized HR virtual assistants are the following:

 

  • Write detailed job descriptions
  • Create and administer pre-employment tests
  • Conduct initial online job interviews 
  • Compile, update, manage and secure employee database
  • Set up a payroll system, calculate, track, report and manage every employee payment and invoice
  • Prepare training materials and coordinate training sessions for new virtual employees and more...

 

Whether your project is on-going or one-time, we can customize a solution that is appropriate for your requirement. Our dedicated team will manage your HR administration like our own.

Graphic Design

A graphic design virtual assistant is a great asset for any business or individual. Hiring a dedicated graphic design VA will improve every visible aspect of your business. From your website to your weekly newsletter emails - we will get it all looking the best it possibly can. And you'll soon find that that amazing graphic design equates to amazing business growth!

Feeling you’re already on top of your graphic-design game and you just need basic skills or an extra set of helping hands? You're still on the right place because working with one of our VAs will set your mind at ease, knowing you can leave flyers, emailers and the like in their capable hands without having to invest in long-term contracts or additional office equipment.

 

And here are some of the common tasks that LS Virtual Assistant can take off your plate:

 

  • Logo creation
  • Website graphics
  • Infographics
  • Image editing
  • Social media graphics
  • Design promotional materials and more...

 

Contact us today and free yourself time for strategic thinking.

 

Social Media Management

Content Research and Curation

Given how content-driven today's social media is, it’s important to regularly put out valuable content to constantly engage the audience. As a data-driven environment, you will need a resourceful social media VA to research and draft content for you. However, it’s not only about posting content on a given schedule. It's also about producing valuable content that promotes your brand and what it stands for. Generating and curating the right content after thorough research is a task our social media virtual assistant can handle for you in no time. Your VA will create or curate your content with your preferences in mind, schedule it, and post it on different channels.

Engaging The Audience

Social media is an excellent and necessary way to connect, communicate, and create new conversations with your audience about your brand, products, and services. LS social media virtual assistants will constantly be in touch with you and your customers. They will monitor and engage with your audience handling all your customers requests and complains.

Stay on top of your social media accounts without worrying about the cost of virtual assistant services by outsourcing one now through LS Virtual Assistant.

Customer Service

Orders Management

Today’s customers have high expectations. They expect you to always be available to answer queries by email or on social media. They expect to be kept informed about the progress of their order or project at any time. They expect complaints to be dealt with quickly and with imagination.

Maybe you’re doing some of these things, but you know you need to do more. Perhaps customer service isn’t as high up your priority list as it should be and your business is suffering because of it.

Whatever position you’re in, a customer service virtual assistant could help. From taking tasks off your hands – like CRM management or answering customer emails – to handling your whole order process from initial enquiry to after-sales care, so you can improve your customer service quickly and affordably.

Customer Support via Email and Chat

Email and chat support saves customers from the frustration associated when making phone calls, figuring out which keys to press, and the long wait time just to speak with a representative. No wonder more and more companies are turning their backs from phone support and into this type of medium. Email and chat support assistant carry a huge role as a front-liner, representing the whole company to their customers. However, having an in-house email & chat support is costly as you will have to hire a full-time resource. Also, you will have to buy office equipment to start email & chat support operation. A smart way to offer efficient email and chat support is to hire virtual assistants for the same. 

LS Virtual Assistant is committed to providing you with the best customer service that can help your business truly differentiate itself from other competitors in the market. Contact us today and we will be more than happy to discuss your unique business needs.

Customer Support via VoIP

VoIP phone systems are a business tool that can add value to every customer interaction. VoIP phones allow a company to outsource customer support to anywhere in the world. Whether the team is in a contact center or working from home, it doesn’t matter to the customer - they use the same telephone number regardless. Translated to the relationship between businesses and virtual assistants, this means that your VA can simply join the business’s phone system by signing into your own account either from a computer or from a dedicated smartphone app.

Communication does not have to be difficult and with all the communication software and constant innovations, it's all a matter of doing your research and figuring out what will work best for your business and your virtual assistant. We're here to help you save time - let us do the research and handle all your incoming calls.

Free Estimation

Request A Quote

Let us know your project requirement and we will create a custom pricing depending on your unique business needs.  Our month to month agreements are scalable and flexible -  you can change or cancel your virtual employees plans anytime. Contact us to find out more.